Medical Disclaimer

CheckMyShoulder gives an evidence-based indication for educational and self-help purposes only. It is not a medical diagnosis, is not a medical device, and does not replace professional care from a doctor or physiotherapist. Using the Service does not create a doctor–patient or therapist–patient relationship.

An indication, not a diagnosis

Your result is built entirely from your own self-reported answers. It has not been clinically observed or verified, and shoulder complaints often overlap. Treat your result as a starting point for understanding your shoulder — not as a definitive answer. Individual results vary, and recovery usually takes weeks to months, not days.

Do the movement tests gently — and at your own risk

The self-tests in the check and the exercises in your programme are meant to be done gently and within your comfort. Stop anything that causes sharp, severe or lasting pain, and do not push through warning signs.

We recommend that you only carry out the self-tests and exercises if your GP or physiotherapist has confirmed it is safe for you to exercise your shoulder — in particular if you have an existing or serious condition, are recovering from an injury or surgery, or are pregnant. You perform the self-tests and the exercises entirely at your own risk, and CheckMyShoulder is not liable for any injury or harm that may result.

When to seek help urgently

Stop and seek medical help — call your local emergency number or go to urgent care — if you have any of the following, whether or not the Service suggested it:

• severe pain after a significant injury, or a shoulder/arm that looks deformed or "out of place";
• you cannot move or lift the arm at all, or it feels suddenly very weak;
• a hot, red, swollen shoulder, fever, or feeling generally unwell;
• chest tightness, shortness of breath, sweating or nausea, or pain spreading to the jaw;
• new numbness, pins and needles, or weakness in the arm or hand;
• unexplained weight loss, night sweats, or a history of cancer with new shoulder pain.

Talk to a professional if

• you are worried about your symptoms, or they are getting worse;
• you are not improving after a reasonable period;
• you are pregnant, recovering from surgery, or have another health condition that affects your shoulder or your ability to exercise.

By using the Service you acknowledge that you understand and accept this disclaimer, which forms part of our Terms of Service. In a medical emergency, always contact your local emergency services.